Privacy Policy

MY Pickleball Adventures ("we", "our", or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our travel services and participate in our pickleball clinics in Malaysia.

2. Information We Collect
We may collect and process the following types of information:

Personal Identification: Name, email address, phone number, nationality, passport information (if needed for booking).
Booking & Travel Information: Travel preferences, accommodation details, activity selections.
Payment Data: Credit or debit card details (processed securely by third-party payment providers).
Health & Activity Info: Medical conditions, allergies, or fitness limitations relevant to participation in sports clinics.
Device & Usage Information: IP address, browser type, website usage analytics.
Marketing Preferences: Your opt-in/opt-out choices for newsletters and promotional material.

3. How We Use Your Information
We collect and use your personal data for the following purposes:

To process bookings and travel arrangements
To coordinate and ensure your safety during sports clinics and other activities
To communicate relevant trip or service updates
To respond to customer support inquiries
To send marketing material (with your consent)
To improve our website, offerings, and overall customer experience

4. Disclosure of Your Information
We only share your data when necessary, including:

Service Partners: Hotels, transportation providers, activity hosts, or pickleball instructors involved in your itinerary
Payment Processors: To handle secure payments
Legal or Regulatory Authorities: Where required by law or to protect our legal rights

5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information. However, no digital transmission or storage method is completely secure.

6. Your Rights
As a user, you may have the right to:

Access, update, or delete your personal information
Withdraw your consent to marketing communications at any time
Request information about how your data is used or shared
To make a request, please email us at hello@mypickleballadventures.com

7. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Malaysian laws and regulations.

8. Cookies and Tracking
Our website may use cookies to enhance user experience and analyze website traffic. You can adjust cookie settings through your browser preferences.

9. Children’s Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal data from minors without parental or guardian consent.

10. Updates to This Policy
We may revise this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. We encourage you to review it periodically.

11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

MY Pickleball Adventures
Email: hello@mypickleballadventures.com
Website: www.mypickleballadventures.com